Shipping & Returns
Shipping Policy
• Processing Time: 1–3 business days
• Shipping within the U.S.: 3–7 business days
• International Shipping: 7–21 business days
Once an order has shipped, tracking information will be emailed to you.
Please ensure your delivery address is correct — we are unable to reroute packages once shipped.
Return & Exchange Policy
Because each piece is hand-selected and made to order, we currently do not accept returns or cancellations once an order is placed.
However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery with:
• Order Number
• Clear Photos of the Issue
We will be happy to assist with a replacement or solution.
After-Sale Service
Natural crystals may include unique characteristics such as:
• internal textures
• light clouding
• natural inclusions
• subtle color variations
These details are not flaws but natural formations, making each piece one-of-a-kind—this is part of the beauty of genuine mineral stones.
If you have questions about care, sizing, or styling, feel free to contact us anytime:
support@licherestudio.com
