Store Policy
Customer Care
At Lichère, each piece is thoughtfully selected and assembled with care.
If you have any questions regarding sizing, custom design, or product details, we are here to help.
Please contact us via:
• Instagram DM: @lichere.studio
• Email: support@licherestudio.com
We aim to respond within 24 hours.
Privacy & Safety
We respect your privacy.
All personal information collected during checkout (such as your name, address, and contact details) is used solely for order processing and customer service.
We do not sell, share, or distribute your information to third parties.
Secure checkout is protected through industry-standard SSL encryption.
DISCLAIMER
All crystal and gemstone pieces offered by Lichère are intended for aesthetic and personal expression purposes only.
We do not claim that our products can heal, treat, cure, or prevent any physical or mental health conditions.
Any symbolic, cultural, or historical meanings associated with crystals are shared for informational and artistic context only.
They should not be interpreted as medical or therapeutic advice.
For any health-related concerns, please consult a licensed medical professional.
Care Instructions
• Store separately from harder jewelry to avoid surface scratches
• Avoid prolonged exposure to chemicals (perfume, alcohol, skincare)
• Wipe gently with a soft cloth after wearing
A mindful care routine helps preserve the clarity and beauty of your piece.
Wholesale Inquiries
We welcome select retail & boutique partnerships.
If you are interested in carrying Lichère pieces in your store or would like to discuss custom collaborative collections, please contact us with the following details:
• Store / Brand Name
• Location / Website / Social Media
• Estimated Order Volume
• Product styles you are interested in
Email: contact@licherestudio.com
Subject Line: Wholesale Inquiry – Your Store Name
We typically respond within 2–4 business days.
Payment Methods
We accept the following secure payment options:
• Credit & Debit Cards (Visa, MasterCard, AmEx, Discover)
• PayPal
• Apple Pay / Google Pay
All payments are processed through encrypted PCI-compliant gateways to ensure your information remains protected.